Frequently Asked Questions
Everything you need to know about our boutique film restorations and collectibles.
What makes your film restorations different?
We specialize in scanning and restoring films from their original camera negatives whenever possible. Our team performs meticulous frame-by-frame digital cleanup to ensure the highest possible video and audio quality for home video.
How long does shipping usually take?
Orders are typically processed within 2-5 business days. During major sales events, such as our Half-way to Black Friday or Black Friday sales, processing times may extend to 2-4 weeks due to high volume.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and the weight of your order.
What is your return policy?
We accept returns on unopened and defective merchandise within 30 days of receipt. Please contact our support team with your order number to initiate a return or exchange.
Can I combine multiple orders to save on shipping?
During our flash sales, we often provide a 'Add to my existing order' shipping option. For regular daily orders, please contact us immediately if you wish to combine shipments before they are processed.
Are your releases region-locked?
Most of our 4K UHD releases are region-free. For standard Blu-rays, region coding varies by title based on licensing agreements; specific region information is listed on each product page.